Last Updated: 25th October 2025
At Ziloura, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.
When you interact with our website, we may collect personal information such as your name, email address, phone number, and delivery address when placing an order or creating an account. Payment details are processed securely through our trusted payment partners, and we do not store your credit or debit card information. We may also collect technical data, including your IP address, browser type, and browsing behavior through cookies and analytics tools, to help us enhance your shopping experience and improve our services.
Your personal data is used to process and fulfill your orders, send order confirmations and updates, enhance our website’s performance, and share promotional offers if you have opted in to receive them. It also enables us to maintain website security and prevent fraudulent transactions. Your email address is connected to our system and is used to send order confirmations and notifications to both the customer and our administrative team. Please note that changing your email password or access credentials may temporarily disrupt email delivery and will require reauthorization to restore full functionality.
We take the protection of your data seriously. All sensitive information transmitted through our website is encrypted using SSL technology, and our systems are regularly monitored to prevent unauthorized access. Ziloura does not sell, trade, or rent personal information to third parties. Data is shared only with trusted service providers who assist in website operations, order delivery, or payment processing — all of whom are bound by strict confidentiality agreements.
Cookies are used to personalize and improve your browsing experience. You may disable cookies in your browser settings; however, some website features may not function as intended without them. You have the right to access, update, or request deletion of your personal information, as well as to opt out of marketing communications at any time. To exercise these rights or for inquiries about how your data is managed, please contact us at sales@ziloura.com.
Ziloura reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated date, ensuring you remain informed about how we collect, use, and protect your information.
If you have any questions regarding our Privacy Policy or concerns about your personal data, please contact us at sales@ziloura.com